We Know Morocco
A private desert tour is a once in a lifetime journey and planning it is part of the process. Although challenging at first, you will have all the support and dedication from our team of sales consultants. We will make sure that the preparation of your tour is as smooth, pleasurable, and stress-free as possible.
Feel free to ask any question by email or phone. We will reply in minutes! Our clear price structure and presentation will help you make all your decisions, but it is normal for questions to come up. In this section we have summarized some of the most common ones. Reading below our Frequently Asked Questions is always an excellent idea as there might be some details you have not yet thought about.
Frequently Asked Questions:
What is Covid-19 Travel regulations for entering Morocco?
Passengers must have a medical certificate with a negative Coronavirus (COVID-19) PCR test result issued at most 72 hours before departure.
Please note that, due to these unprecedented circumstances, this information can change extremely fast and be different according to the departure country. So, we recommend you keep updated with the information provided by your Government and even the Air Company you are flying with.
-What is Coronavirus Frequently Asked Questions?
What happens if my trip is cancelled?
In the unlikely event that your trip is cancelled, we will reach out directly to offer you the following options:
A free date change – you can choose a new date for the same trip.
A lifetime deposit credit – we promise to give you a lifetime deposit credit which you can use on the deposit of the same trip, or a completely different one if you prefer. If you have paid the balance as well (the full amount), we will refund this balance to the card you paid with, so that the new balance is due 2 months before your new trip.
A full refund – we understand sometimes these options won’t work for you. In this case we’ll offer you a full refund, which typically takes 3-5 working days to get back to the card you paid with.
What happens if my flight is cancelled, or I am otherwise prevented from travelling?
If your trip is more than 2 months away, you will be eligible for a free date change under our lifetime deposit scheme. If the trip is less than two months away however, please do still reach out as soon as possible – we may be able to help even if you are past the usual cut-off.
What can I do to protect myself?
We highly recommend taking out comprehensive travel insurance. Whilst we cannot provide formal advice on travel insurance, we do understand many providers are now including Covid-19 cover.
What is a private tour?
A private tour is the best choice for every traveler who is looking for the bright experiences. It will be arranged according to your needs and interests. You do not need to join a group with other people. You can form a group with your friends, and you can make a trip with two people. It is a good choice for honeymoon. It is also the best arrangement for family outings, all with familiar and comfortable travel companions, and there is no need to cooperate with people who do not know during the journey.
What type of vehicles we use in our private tours?
For most of our private tours, we use Hyundai H1 and new Mercedes Vito minivans. These vans can carry more than five adults easily. In case of a group of six or above, we make use of minibuses, which carry 12-17 individuals easily. For more hard-to-travel or faraway regions (and for certain routes), we make use of the new Toyota Landcruiser 4x4s.
Does our driver speak English?
All our drivers can speak fluently English, French, Spanish, Italian and while you start communicating with them, you will feel no barrier.
What is the weather like in morocco?
Winter season (November – March)
Winter in Morocco can vary in temperature. In Marrakech, the average temperature is around 10 – 14 degrees Celsius, with some infrequent rainfall. However, this temperature can drop a lot lower in other regions.
Shoulder (April– May & October)
Temperatures in Marrakech are quite pleasant at this time of year, with an average of around 18 – 22 degrees Celsius. Rain is infrequent.
High Season (June – September)
June to Sept in Marrakech can be hot. The average temperatures can be between 25 – 32 degrees Celsius, with little/no rain.
For more information, check out the following site:https://www.accuweather.com/fr/ma/morocco-weather
What currency should I bring with me to morocco?
The currency used in Morocco is Moroccan Dirham (MAD).
You can take out cash at ATMs in the airport, as well as various locations on the trip. Please check with your bank that your card is accepted in Morocco before travel, and we highly recommend bringing two cards in case you have any issues.
Please note: your bank may charge transaction fees when you use your card in Morocco.
What is Riad or Dar?
The two words Riad or Dar are derived from Moroccan dialect language and refer to an atrium or a small garden. This type of hotel is an old house with local characteristics, converted into a characteristic hotel with an atrium, a swimming pool, or a small garden. Riad is a traditional residence instead of a hotel, so the size of each room is different. The master bedroom is particularly large, but there will also be slightly smaller rooms. Members of the same group cannot require the same room type. This must be understood first.
In Morocco, Riad or Dar is a better choice than international chain five-star hotels. Expert travelers will give priority to Riad or Dar.
(Note: The Riad in Casablanca is in an unsafe area, so Casablanca arranges a four or five-star hotel.)
What are the essential items to bring during the desert trip?
This is the first thing that must appear on your packing list if you are planning to go on a desert trip. It is recommended that you go with plenty of water as the possibility of getting dehydrated during hot and dusty desert days is extremely high. You should drink a gallon of water per day. Having some reserve quantity in your vehicle is also a nice backup idea.
2. Wide hat
Your adventure in the desert would put you under the hot sun for long hours. Hence, you would need something to provide your head with some protection against the effect of the dangerous weather. Having a normal cap will not be enough. It is necessary you go with a wide hat – wide enough to cover your neck against sunburn and keep your eyes away from the sun.
3. Structure for shade
A shade structure is another important item that needs to follow you to the desert. This becomes extremely useful if you’re spending some time in one spot. It usually gets extremely hot and sunny during the afternoons in the desert. Having a canopy of some sort that would shield you from the hot weather and provide you with some comfort when you need to take a rest is highly recommended.
You would not like to return from a desert trip and start having problems with your eyes. As such, it is important to put in the right measures to protect your eyes against any danger while you are enjoying your ride. Having a pair of good sunglasses in your desert trip packing list is essential. The eye is the lamp of the body, it must be well protected.
You should not discard your regular hygiene routine just because you found yourself in the middle of a dessert. Make sure you take all the regular necessary toiletries with you when you set out for a desert trip. Things like face wash, toothbrush, toothpaste, shampoo, comb, soap, body wash, body lotion, etc. should be in your bag.
6. Down Jacket
Well, this sounds strange, isn’t it? You probably would not need a down jacket in a hot desert environment. But what if you find yourself stranded at night? You would be under extreme risk of hypothermia if you do not have warm clothes to put on. The desert – despite its insane hotness at daytime – sees some of its locations drop below freezing during the night. Hence, having a down jacket would come out handy at those moments. Although you might not use it, it is a safety measure just in case.
7. First-Aid kit
A First Aid kit is another item that should not be excluded on your packing list if you’re planning to go on a desert trip. Such trips could produce a few unexpected circumstances, especially on your health, and you need to be prepared for them. Whether it is just a little cut, a scraped knee or a minor headache, having a First Aid kit will help you attend to emergencies quickly.
8. Bug Spray
No one wants to be a victim of insect attack when enjoying a cool evening rest after a hot afternoon ride in the desert. You could encounter bugs, mosquitoes, flies and other insects that could give you a tough time. Hence, you should consider going with a bug spray and other insecticides to deal with such threats and keep your experience pleasurable all through.
9. Matches or Lighter
These are small items that are easy to forget when planning to go on a desert trip, but you need to ensure you go with them. If you get stuck and need to camp overnight, fire starters would help you to make campfires, which would provide you with warmth and illumination. That could also be another
We believe in the saying that our customer is a boss.” All our tours are private tours, personalized and flexible. You can ask the driver to stop at any time, you want to take pictures, drink, go shopping or just want to get out of the car and stretch out. You just need to relax and leave the Trip to us, we will give you unforgettable memories during your stay in Morocco